Terms and Conditions

Tkgames' Terms and Conditions — Know it, understand it, stay safe.

This page sets out all the rules and Terms & Conditions governing use of the tkgames platform. Please read them carefully before opening an account.

Last Updated: January 2026

Key Highlights at a Glance

The Most Important Parts of the Terms & Conditions

Age Verification

Tkgames is strictly for individuals aged 18 and above. Accounts found to belong to minors will be closed immediately.

Payment Policy

Deposits are instant. Withdrawals are processed within a maximum of 24 hours. KYC verification is required for all transactions.

Bonus Terms

Each bonus comes with its own wagering requirements. Please read the relevant terms carefully before accepting any bonus.

Account Security

Each person may register only one account. If multiple accounts are detected, all of them will be closed.

Fair Play

Fraud, the use of bots, or any other dishonest activity is strictly prohibited. Violations will result in permanent account closure.

Changes to Terms

Tkgames reserves the right to update these Terms & Conditions at any time. Players will be notified of any changes.


Introduction

These Terms & Conditions ("Terms & Conditions") applies to the use of the tkgames platform and all its services. By creating an account on tkgames, you are deemed to have fully read, understood, and accepted these Terms & Conditions. If you disagree with any part of these terms, please refrain from using the tkgames platform.

Tkgames is an internationally licensed online gaming platform. We believe that transparency and clear rules are the foundation of a healthy gaming environment, which is why our Terms & Conditions are presented in plain language and in full detail.

Important: These Terms & Conditions are available in both English and Bengali. In the event of any dispute, the English version shall be considered final.

Account Register

To register an account on tkgames, you must provide accurate and complete information. Opening an account with false details is a direct violation of our Terms & Conditions and may result in your account being suspended or closed.

  • Each individual may only One Account can be opened.
  • The name, date of birth, and contact details provided during account registration must be accurate.
  • Keeping your account password confidential is your responsibility. Sharing your account credentials with anyone else is not permitted.
  • Transferring or selling your account to another person is strictly prohibited.
  • If multiple accounts are opened from the same IP address or device, tkgames reserves the right to identify and close them.

Tkgames may request proof of identity, proof of address, or other documents at any time for account verification purposes. Withdrawal access may be limited until the KYC process is completed.

Age Verification

Tkgames firmly believes that protecting minors from gaming is our social responsibility. Age verification is therefore our top priority.

Warning: Anyone under the age of 18 is strictly prohibited from registering an account or playing on tkgames. If an underage account is identified, it will be closed immediately and all balances may be forfeited.

At any stage of registration or thereafter, tkgames may request a national ID card, passport, or birth certificate for age verification purposes. Failure to provide this information will result in the account being suspended.

Payments & Transactions

All payment transactions on tkgames are processed through secure, encrypted channels. We support deposits and withdrawals via mobile banking, debit and credit cards, and bank transfer.

Deposit

  • Deposits are generally credited to your account instantly.
  • The minimum deposit amount may vary depending on the payment method selected.
  • Deposits from third-party accounts are not accepted.
  • If a deposit does not go through, please contact the tkgames support team.

Withdraw

  • Withdrawal requests are processed within a maximum of 24 hours.
  • A completed KYC verification is required before withdrawals can be made.
  • Withdrawals will preferably be processed via the same method used for the deposit.
  • In the case of unusual or suspicious transactions, tkgames reserves the right to place a hold on withdrawals until verification is complete.
  • Withdrawal requests will not be processed if the minimum withdrawal amount is not met.
Keep in mind: tkgames never charges additional fees for transactions. However, your bank or payment provider may apply their own charges, and tkgames is not responsible for those.

Bonuses & Promotions

Tkgames offers a variety of bonuses and promotions — including a welcome bonus, deposit bonus, free spins, cashback, and referral bonus. Each bonus has its own terms and conditions that must be followed.

  • Wagering Requirement: To withdraw winnings from a bonus, a specified wagering amount must be completed. The wagering multiplier varies per bonus.
  • Validity: Each bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
  • Eligibility: Some bonuses are available exclusively to new players, while others are open to all players.
  • Game Restrictions: Some bonuses can only be used on specific games.
  • Multiple bonuses at once: Generally, multiple bonuses cannot be used at the same time.

Tkgames reserves the right to withdraw, modify, or cancel any bonus at any time, particularly if a player is suspected of abusing the bonus system. Bonus abuse — such as using the same bonus across multiple accounts — is strictly prohibited.

Fair Play Policy

Tkgames is committed to providing a fair and honest gaming environment. All our games are powered by a certified Random Number Generator (RNG) system, which is regularly audited by independent third parties.

The following activities are strictly prohibited on tkgames:

  • Using automated software, bots, or scripts to play games.
  • Exploiting any technical vulnerability to influence game outcomes.
  • Colluding with other players or dealers.
  • Use of fraudulent payment methods.
  • Mistreating or threatening tkgames staff.
Warning: Involvement in any of the above activities will result in permanent account closure, full balance forfeiture, and legal action where necessary.

Responsible Gaming

Tkgames believes gaming is meant to be fun, not addictive. We genuinely care about every player's mental and financial wellbeing, which is why our platform provides a range of tools to support responsible gaming.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Session Time Limit: Set a time limit on how long you play.
  • Loss Limit: Gaming will automatically stop once a set loss amount has been reached.
  • Self-Exclusion: Option to exclude yourself from the platform, either temporarily or permanently.
  • Cooling-Off Period: A temporary account suspension for a defined period of time.

If you feel that gaming is having a negative impact on your daily life, please contact the tkgames support team right away. We are always here to help.

Privacy

The protection of your personal data is important to us. To learn how tkgames collects, stores, and uses your information, please refer to our Privacy Policy discussed in detail on the page.

In short: tkgames never sells your information to third parties. Your data is not shared except when required by law or requested by a regulatory authority. All information is protected with bank-grade SSL encryption.

Account Closure

You can request to close your tkgames account at any time. It is your responsibility to withdraw any remaining balance before the account is closed.

Tkgames reserves the right to close or suspend an account in the following circumstances:

  • In the event of a breach of these Terms & Conditions.
  • Suspected fraudulent activity.
  • Suspected money laundering or illegal activity.
  • If underage status is confirmed.
  • If an account remains inactive for an extended period (typically 12 months).

Following account closure, any remaining balance will be returned in accordance with tkgames' policies; however, balances may be forfeited in cases of fraud.

Dispute Resolution

For any complaints or disputes, please contact the tkgames support team first. Our support team operates 24/7 and most issues are resolved promptly.

If an issue cannot be resolved through our support team, it may be escalated to our licensing authority. tkgames is always committed to a fair and impartial resolution.

Note: In the event of a dispute over game outcomes, tkgames server log data will be considered the definitive evidence.

Changes to Terms

Tkgames reserves the right to update these Terms & Conditions at any time. For significant changes, registered players will be notified by email or through the platform.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these Terms & Conditions, please reach out to our support team — we are always ready to help.


Frequently Asked Questions

Frequently Asked Questions About Terms & Conditions

No. Each individual may only register one account on tkgames. If multiple accounts belonging to the same person are detected, all accounts will be closed and the balances may be forfeited.

The wagering requirement is the total amount you need to wager before bonus funds can be withdrawn. For example, if the wagering requirement is 30x and the bonus is BDT 100, you must place BDT 3,000 in bets before withdrawing. Individual terms apply to each bonus.

Withdrawal requests are typically processed within 24 hours. However, processing may take longer if KYC verification is incomplete or additional verification is required.

Yes. You can contact the tkgames support team at any time to request account closure. Please make sure to withdraw any remaining balance before the account is closed.

For significant changes, tkgames will notify registered players via email or platform notification. We also recommend checking the "Last Updated" date at the top of this page regularly.

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